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6 Impact on staffing and collaboration

This section reports on the findings relating to the impact of networked learning on staffing and collaboration. Networked learning has led to a number of changes both in terms of changes to existing roles of staff and to the creation of new roles and new members of staff being appointed. For some staff although there has been no official change in their role, the nature of the work they carry out has changed.

6.6 Communication

The introduction of networked learning has had an impact in terms of how staff (and students) communicate, with email being widely used. However, not all respondents mentioned email. There are some differences between HE in FE in this area in that FE respondents mentioned resistance to the use of email more frequently than HE respondents and that some members of staff avoid its use. This could be linked to the access staff have to computers. Figure 5-2: Centralisation of services and access to technical resources and support shows that in a number of FE colleges there are members of staff who do not have access to their own computer. Interestingly a small number of respondents also worried about the loss of social interaction when email is used rather than face-to-face communication. FE staff more often expressed this worry compared to HE staff. Improvements of communication through the use of email and other forms of electronic communication is also mentioned, with two HE institutions (H6 and H7) suggesting that students will benefit from more ‘personal/meaningful’ contact. This provides an interesting contrast with the fear by the other group that there will be a loss of social interaction. It may be a reflection on the differences in student numbers in FE and HE. The growth of the student population has been considerable and the opportunity for under-graduate students to have much contact with lecturing staff has decreased; however, electronic communication allows potentially for such contact to be increased. In FE, class sizes are still considerably smaller than in HE and therefore the use of electronic communication could be seen to erode the personal contact that is currently available. This was a view expressed by some of the FE respondents.

CS Email VLE Intranet/ Internet/ shared folders Face-to-face
H1 Considerable increase in the use of email. Use of MSN messenger by students noted. Some mention of these for communication. Limited mention of difficulty of interacting online when campus based.
H2 Email cited by several as providing more effective and easier communication. Limited mention of use of VLE for communication. Some mention of these for communication.  
H3 Mixed message; growth of email noted by some as improved method of communication. Limited mention of use of VLE for communication.   Impact of social isolation and need for face-to-face for collaboration mentioned.
H4 Communications appear to have improved because of e-mail. Improvement in communication with students through use of VLE. Some mention of these for communication.  
H5 Email cited by several as much used channel for communication Limited mention of use of VLE for communication. Increased use of a range of online communication noted by several respondents. Impact of social isolation and need for face-to-face for collaboration mentioned.
H6 Email cited by several as much used channel for communication with both staff and students.   Expectation that communication will become more meaningful/personal.  
H7 Limited mention of email as main means of communication between staff. Limited suggestion that VLE used for student/staff communication with improved personal contact.    
H8 Limited mention of email as main means of communication between staff.     Limited mention of face-to-face informal discussion to promote networked learning, eg in refectory.
H9 Limited mention of email as main means of communication amongst staff. The VLE email is used to communicate with students.    
H10 Limited mention of email as main means of communication between staff. Limited mention of use.   Limited reference to face-to-face within institution and use of Videoconferencing when external
F1 Limited mention of email being used extensively.   Limited mention of these for communication. Limited mention of loss of social interaction.
F2 Mention of e-mail has having grown tremendously as a method of communication. An increasing use of the VLE was noted. An increasing use of a range of electronic forms of communication noted. Importance of maintaining face-to-face contact was noted.
F3 Significant increase in use of email noted by all for staff and students.   A considerable increase in use of a range of electronic forms of communication noted. Concern was expressed that email was eroding face-to-face interaction.
F4 Use of e-mail noted by several respondents; however, communication seen as requiring some improvement      
F5 Growth of email noted by most, its potential to make communication more efficient noted.   Increasing use noted by most, its potential to improve communication noted. Importance of maintaining face-to-face contact was noted.
F6 Significant increase in use of email noted by some, but not universally adopted by all staff.   Some mention of its use and anticipation that it will increase.  
F7 Significant increase in use of email noted by some, but not universally adopted by all staff.     Limited mention of loss of social interaction.
F8 Significant increase in use of email noted by some, but not universally adopted by all staff.     Limited mention of loss of social interaction.
F9 Significant increase in use of email noted by most.     Limited mention of loss of social interaction.
F10 Significant increase in use of email noted by many. Increasing used noted by one. Some mention of its use with both staff and students.  

Figure 6-9: Impact of networked learning on communication