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8 Impact on quality assurance, monitoring and evaluation

This section reports on the findings relating to the impact of networked learning on quality assurance, monitoring and evaluation.

8.3 Evaluation of staff and student experiences

Seven institutions (five FE and two HE) claim to undertake regular monitoring of staff experiences in relation to networked learning as shown in Figure 8 5 below. However, one of the FE institutions seemed to focus mainly on monitoring the responses to technical problems with the network. Twelve institutions referred to some form of evaluation of the student experience. These figures should perhaps be treated with caution, as the majority of institutions are required to have some form of evaluation of the student experience by their different funding councils. The extent to which this includes some attempt to measure the impact of networked learning may vary from institution to institution at this time. The response from H6 appears to suggest that it does not undertake any evaluation of students’ experiences of networked learning but their focus is on evaluation of their students’ study habits rather than a general evaluation of the overall learning experience, which may include some questions about the impact of the VLE.

The questionnaire data provides a slightly different picture suggesting that around half of the institutions have seen major changes in terms of the evaluation of the student and staff experiences. These differences may reflect the fact that only staff in certain roles were asked these questions including staff with responsibility for quality procedures. Other staff may have felt less inclined to comment on students’ experiences in the interviews, and staff that responded to this issue in the questionnaire may have felt that it did not need to be covered again in the interview.

There is a suggestion here that the online environment is providing the potential for producing a flexible means of evaluating a range of experiences. F8 mentioned the development of an online questionnaire that could be adapted by different users for the use with different populations; but they also noted the danger of questionnaire fatigue. Another institution mentioned that they were beginning to develop online evaluations that would include online analysis of the findings, which would provide considerable savings in time in relation to gathering data and reporting on evaluations.

CS Student/staff evaluation
H1 Two respondents mentioned that student evaluation of course units continued to take place, but no suggestion of evaluation of networked learning experiences specifically, and three respondents felt that this was not happening but that it ought to happen.
H2 Four respondents noted initial evaluations of staff and student take-up and experiences are taking place.
H3 Three respondents noted that monitoring and evaluation has begun, but that there is still considerable development to be undertaken.
H4 On respondent stated that monitoring and evaluation of staff take-up and experiences appear to occur on a regular basis but so far only some initial evaluations have been made for students.
H5 Passing comments by three respondents about evaluation of student experiences and the monitoring of pilot projects on assessment.
H6 Not used formal evaluation of students' studying habits in relation to networked learning.
H7 VLE used to get student feedback/evaluation.
H8 Student evaluation carried out but not complete; conflicting views of two respondents on students' views of networked learning; however, high response rate with mainly positive views.
H9 Documentary evidence includes a student survey of networked learning experience suggesting general student support for use of VLE.
H10 No mention was made of evaluation of student experience in the interviews.
F1 Questionnaires indicate that some initial evaluation of staff and student experiences of networked learning and also regular monitoring of student experiences.
F2 Four respondents suggest some changes in monitoring an evaluation in response to the growth in networked learning; there is a move to more evaluation of student experiences.
F3 Two respondents noted that monitoring and evaluation, particularly of staff experiences, are now a regular feature of the institution.
F4 There is some evidence from one respondent that monitoring and evaluation of student and staff experience is taking place.
F5 Two respondents stated that there is regular monitoring and evaluation of staff and student experiences of networked learning and some monitoring of take-up.
F6 Two respondents commented at length on student evaluation and indicated that both surveys, focus groups were used. Positive comment from Ofsted was also noted and that students expressed satisfaction with ILC. One respondent noted the problems with the network crashing as a quality issue.
F7 The need to capture the student experience was noted; but that is not in place yet (but online forms are being worked on) and this is intended to include analysis.
F8 Online questionnaire developed that can be adapted by different users (from individual tutor to Funding Council feedback); this includes feedback from students and on staff in relation to technical problems.
F9 There was no mention of student evaluation in the interviews.
F10 There was no mention of student evaluation in the interviews.

Figure 8-5: Evidence of evaluation of student and staff experiences of networked learning