Acknowledgements

The project team would like to thank the institutions that participated in this study, in particular the staff in who gave their time to complete the questionnaires and take part in the interviews. Our thanks also go to those who assisted in organising our visits and arranging the meetings. For reasons of confidentiality, neither the institutions nor the individual members of staff are identified.

We would also like to thank the members of the project Steering Group for their support; Sonja Bisset and Virendra Mistry from the JISC for their advice and encouragement; and colleagues who have provided practical support and advice throughout the project particularly Oleg Liber, Ian White and Kathy Wiles. Finally, our thank go to colleagues at the University of Bradford and UHI Millennium Institute who supported us on this project - Liz Broumley, Kerstin Jorna, Beverley Lyons and Angela Patterson.

Our thanks also go to the Joint Information Systems Committee (JISC) for funding this project. The JISC supports further and higher education by providing strategic guidance, advice and opportunities to use Information and Communications Technology (ICT) to support teaching, learning, research and administration. JISC is funded by all the UK post 16 and higher education funding councils. To find out about the JISC see their Web site at: http://www.jisc.ac.uk/

Elisabet Weedon, formerly UHI Millennium Institute, now University of Edinburgh

Pat Bricheno and Carol Higgison, University of Bradford

Noel Chidwick, SFEU/The New Curiosity Shop

- December 2004

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