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10 Summary of findings

This previous sections have focused on the case study findings; in this section the findings will be examined to consider what impact networked learning has had on practices within the institutions and on the effectiveness of these practices for the institutions.
The following aspects will be considered:

• What has changed and what has remained the same within the institutions as networked learning has been introduced?

• What do the institutions see as their main successes because of introducing networked learning into their institutions?

• What do the institutions see as their main challenges as they continue to develop networked learning?

• What has been the overall impact of the introduction of networked learning on the institutions?

10.2 What institutions see as their main successes and challenges

Successes

All the participants were asked what they identified as the main successes were for their institution in relation to the development and embedding of networked learning within their institution. The main successes identified by the participating institutions based on interview data are summarised in Figure 10-2 below (n=number of interview respondents).

Successes HE
1-10
FE
1-10
Total
Staff attitudes 11 10 21
Technical issues 10 7 17
Focus on teaching and learning 8 8 16
Flexible learning 8 6 14
Communication 8 6 14
Market/widening participation 5 6 11
Student support 6 3 9
Student attitude 8 1 9
Teamwork 4 3 7
Supplying services 4 2 6
Innovation 4 2 6
Staff development 3 2 5
Virtual Learning Environment 2 1 3

Figure 10-2: Main successes in developing networked learning

In summary, the interviewees identified the three top contributions to their success in implementing networked learning as:

1. Staff attitudes – engaging staff in the development and implementation of networked learning, developing a positive attitude and encouraging a culture change.

2. Technical issues - making the technology invisible and removing the technology hurdles.

3. A focus on teaching and learning – changes in roles of staff and senior management engaging with the possibilities of e-learning and changes in business processes to manage new ways of working.

Flexible learning and communication followed closely behind in joint fourth place.

Challenges

Each of the participants was also asked to identify the main challenges faced by their institution in relation to the introduction of networked learning. The main challenges identified by the participating institutions based on interview data are summaries in Figure 10-3 below (n=number of interview respondents).

Challenges HE
1-10
FE
1-10
Total
Staff attitudes 17 25 42
Technical problems 25 16 41
Workload 5 6 11
Funding (includes mention of cost; under funding) 4 7 11
IT skills of students and staff 5 4 9
Access (to resources eg pcs) 4 4 8
Student attitudes 5 1 6
staff support 4   4
assessment 3 1 4
student support 3 1 4
T&L (hasn't changed) 2 2 4
security and systems failure 2 1 3
Management 1 2 3
Student retention/attainment 2 1 3
Blended vs fully online delivery 2   2
Research vs teaching 2   2
lack of evaluation 1   1
Discussion & group work 1   1
Printing costs 1   1
Sustaining outreach centres   1 1
Communications   1 1
Technical support 1   1
Uptake patchy - increases disparity between students 1   1
Fixed timetabling   1 1
None   1 1

Figure 10-3: Main challenges developing of networked learning

In summary, the top two key challenges identified by respondents in interview in the adoption of networked learning, by a significant margin, are the same as those identified as successes.

1. Staff attitudes: the need to tackle resistant staff attitudes and to change the culture within the institution in relation to technology supported, networked learning.

2. Technical issues - the need to ensure that technical failures are dealt with and those robust IT systems are developed. Linked to this was also the requirement for funding for the hardware infrastructure and improved network reliability in such a manner that this produces sustainable development.

Issues of workload and funding come in third and fourth place respectively but with many fewer mentions.

10.2.1 Discussion

An examination of the areas identified as successes and those that are still presenting challenges shows that there is considerable convergence, and there is considerably greater mention of challenges than of successes. The top two key issues are identified as both a success and a challenge, however the number of times they are referred to as a challenge is considerably greater than the number of times it is referred to as a success. This would indicate that the key areas that still present considerable challenges are:

• Staff attitudes to the development of networked learning and the use of technology to assist learning.

• The development of all aspects of the technological infrastructure that includes issues linked to funding and sustainability of such development; including the development of effective integration of student record systems and the VLE.

• Senior management engaging with the possibilities of e-learning and changes in business processes to manage new ways of working.

It is worth emphasising that considerable developments have taken place in terms of staff development and training, the challenge would therefore seem to be one of encouraging greater uptake of this training and development. As this issue of engaging those that are not already involved in the development of networked learning is clearly seen as important by several of the case study participants it is explored in greater detail in the section that follows with a link to its impact on effectiveness of certain practices within the case study institutions.